The Internet is primed for a meltdown—and the most obvious cures are just as bad
This extraordinary book explains the engine that has catapulted the Internet from backwater to ubiquity—and reveals that it is sputtering precisely because of its runaway success. With the unwitting help of its users, the generative Internet is on a path to a lockdown, ending its cycle of innovation—and facilitating unsettling new kinds of control.
IPods, iPhones, Xboxes, and TiVos represent the first wave of Internet-centered products that can’t be easily modified by anyone except their vendors or selected partners. These “tethered appliances” have already been used in remarkable but little-known ways: car GPS systems have been reconfigured at the demand of law enforcement to eavesdrop on the occupants at all times, and digital video recorders have been ordered to self-destruct thanks to a lawsuit against the manufacturer thousands of miles away. New Web 2.0 platforms like Google mash-ups and Facebook are rightly touted—but their applications can be similarly monitored and eliminated from a central source. As tethered appliances and applications eclipse the PC, the very nature of the Internet—its “generativity,” or innovative character—is at risk.
The Internet’s current trajectory is one of lost opportunity. Its salvation, Zittrain argues, lies in the hands of its millions of users. Drawing on generative technologies like Wikipedia that have so far survived their own successes, this book shows how to develop new technologies and social structures that allow users to work creatively and collaboratively, participate in solutions, and become true “netizens.”
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A conversation with Jonathan Zittrain
Q: You have a curious title to your book. Most people think the Internet is a good thing, so why try to stop it?
A: The Internet is a great thing and it's largely a historical accident that we have it at all. As late as the early 1990s, people in the know assumed that one of a handful of proprietary networks would be the network of the future. Those networks carefully groomed the content to be presented to people. The Internet came out of left field as an entity with no plan for content, no CEO not even a main menu. PCs are similarly surprisingly successful. Unlike "information appliances" such as smart typewriters and word processors, the programs on a PC can come from anywhere. This has vaulted the PC into the front lines of business environments, not just homes. Unfortunately that's not how the future is shaping up. Our own choices, made in fear, are causing the most valuable features of our modern technology to slip away.
Q: You warn that the Internet, and the computers that sit on the ends of it, will become more like appliances if we aren’t careful. What do you mean by that?
A: Devices like Apple's iPhone are incredibly sophisticated and flexible. But they can be programmed only by their vendors. That's very, very limiting and yet consumers will ask for that because it makes for a more consistent experience, and because our generative PC and Internet technologies are less and less useful due to spam, spyware, viruses, and other exploitations of their openness. We need to combat these exploitations in ways that don't sacrifice fundamental openness.
Q: Is it possible to have it both ways: to have a secure Internet that remains open to the possibilities you describe in your book?
A: Yes, and the book goes into detail about how we might thread this needle. If we fail, we return to the old models of consumer technology that we had already (and rightly) forgotten thanks to the Internet's success.
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