Covert Processes at Work : Managing the Five Hidden Dimensions of Organizational Change - Softcover

"Marshak has written a book that provides framing and perspectives with moral intricacies. It is a must read book for understanding the realities of organizational change." — Brenda B. Jones, Coeditor, The NTL Handbook for Organization Development and Change and past Board Chair, OD Network.

"This is a rare book from a grandmaster of OD. Marshak combines scholarship with unrivalled field experience, addressing universal, persistent but usually ignored issues in organizational change and development. This is an invaluable book for students, theorists, and practitioners of this field; it is destined to become a classic." — Dr Loizos Heracleous, Official Fellow of Templeton College, Oxford University

""Bob Marshak has, for many years, been at the top of my list of those who not only understood, but are also able to articulate complex and paradigm shifting, cutting edge thinking in the field of management and Organization Development... Don't miss this book!" — Jane Magruder Watkins, author of Appreciative Inquiry: Change at the Speed of Imagination

"’Covert processes‘ are observations that, until now, we have only been able to see when we were at our very best as process observers. Bob Marshak's outstanding book detailing his insights and experiences has given us, as practitioners, a significantly new level of awareness and is an enormous addition to the field of Organization Development." — Edith Whitfield Seashore, Organization Consultant

"Any time we are working from inside of a company, or serving as a consultant to an organization, we all deal with processes that are hidden below the surface. Marshak does an expert job of painting the backdrop of covert processes and strategically inviting us to rethink how we manage them in our work lives." — Jeff Perkins, Managing Partner, Kessler Advisor, LLC