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Published by Brand: Harvard Business Review Press, 2004
ISBN 10: 1591394368ISBN 13: 9781591394365
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: Good. The New Manager's Guide and Mentor. The Harvard Business Essentials series provides comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Drawing on rich content from Harvard Business School Publishing and other sources, these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience and will prove especially valuable for the new manager. To assure quality and accuracy, a specialized content adviser from a world-class business school closely reviews each volume. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.
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Published by Brand: Harvard Business Review Press, 2005
ISBN 10: 159139631XISBN 13: 9781591396314
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: Good. To be effective, managers have to be skilled at acquiring power and using that power to persuade others to get things done. This guide offers must-know methods for commanding attention, changing minds, and influencing decision makers up and down the organizational ladder. The Harvard Business Essentials series provides comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.
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Published by Brand: Harvard Business Review Press, 2003
ISBN 10: 159139113XISBN 13: 9781591391135
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: Good. With advice and tools for improving a wide array of communication skills--from delivering an effective presentation to drafting proposals to the effective use of e-mail--Business Communication helps managers deliver information effectively.
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Published by Brand: Harvard Business Review Press, 2011
ISBN 10: 1422161978ISBN 13: 9781422161975
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: Good. Updated. In 1999, Joseph Pine and James Gilmore offered this idea to readers as a new way to think about connecting with customers and securing their loyalty. As a result, their book The Experience Economy is now a classic, embraced by readers and companies worldwide and read in more than a dozen languages.And though the world has changed in many ways since then, the way to a customer's heart has not. In fact, the idea of staging experiences to leave a memorableand lucrativeimpression is now more relevant than ever. With an ongoing torrent of brands attacking consumers from all sides, how do you make yours stand out?Welcome to the new Experience Economy. With this fully updated edition of the book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential audience. It offers new rich examplesincluding the U.S. Army, Heineken Experience, Autostadt, Vinopolis, American Girl Place, and othersto show fresh approaches to scripting and staging compelling experiences, while staying true to the very real economic conditions of the day.
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Published by Brand: Harvard Business Review Press, 2002
ISBN 10: 1578517087ISBN 13: 9781578517084
Seller: Ergodebooks, Houston, TX, U.S.A.
Book First Edition
Softcover. Condition: Good. First Edition. Argues that the technology of the information age cannot replace the social resources and networks that make learning, working, and innovating possible.
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Published by Brand: Harvard Business Review Press, 1996
ISBN 10: 0875847196ISBN 13: 9780875847191
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 1. The author argues that the roles of human resource professionals must be redefined to meet the competitive challenges organizations face today and into the future. He provides a framework that identifies four distinct roles of human resource professionals: strategic player, administrative expert, employee champion, and change agent. He includes many examples to demonstrate that human resource professionals must operate in all four areas simultaneously in order to contribute fully. He urges a shift of these professionals' mentality from "what I do" to "what I deliver" and makes specific recommendations for how individuals in human resources can partner with line managers to make organizations more competitive.
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Published by Brand: Harvard Business Review Press, 2011
ISBN 10: 142213864XISBN 13: 9781422138649
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 3.2.2011. Since the financial crisis of 2008, many of us have had to reexamine our beliefs about markets and globalization. How integrated should economies really be? How much regulation is right?Many people fuse these two dimensions of choice into one, either favoring both globalization and deregulationor opposing both of them.It doesnt have to be that way.In World 3.0, award-winning author and economist Pankaj Ghemawat reveals the folly in both of these responses. He calls for a third worldviewone in which both regulation and cross-border integration coexist and complement one another.Ghemawat starts by exposing common assumptions about globalization to hard data, proving that the world is not nearly as globalized as we think. And he explains why the potential gains from further integration are much larger than even pro globalizers tend to believe.He then tackles market failures and fearsjob losses, environmental degradation, macroeconomic volatility, and trade and capital imbalancesthat opponents of globalization often invoke. Drawing on compelling data, he shows that increased globalization can actually alleviate some of these problems.Finally, Ghemawat describes how a wide range of playersbusinesses, policy makers, citizens, mediacan help open up flows of ideas, people, and goods across borders, but in ways that maximize the benefits and minimize the potential side effects.World 3.0 dispels powerfully entrenchedbut incorrectassumptions about globalization. Provocative and bold, this new book explains how people around the world can secure their collective prosperity through new approaches to cross-border integration. Ghemawats thinking will surprise and move youno matter where you stand on globalization.World 3.0 reveals how we're not nearly as globalized as we think we are, and how people around the world can secure their collective prosperity through new approaches to cross-border integration. Provocative and bold, this new book will surprise and move you, no matter where you stand on globalization.
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Published by Brand: Harvard Business Review Press, 1995
ISBN 10: 0875845827ISBN 13: 9780875845821
Seller: Ergodebooks, Houston, TX, U.S.A.
Book First Edition
Hardcover. Condition: Good. First Edition. Explains how even successful organizations can become vulnerable to catastrophe and presents a different view of how all successful organizations evolve and renew themselves.
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Published by Brand: Harvard Business Review Press, 1997
ISBN 10: 0875848060ISBN 13: 9780875848068
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. Examines the ways in which advances in telecommunication will change the way companies do business, governments are run, and families and friends interact.
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Published by Brand: Harvard Business Review Press, 2002
ISBN 10: 157851486XISBN 13: 9781578514861
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 1. Looks at the role of emotional intelligence in leadership, discussing the characteristics of a good leader and leadership styles, and outlines the steps to becoming an effective leader.
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Published by Brand: Harvard Business Review Press, 2007
ISBN 10: 1591398665ISBN 13: 9781591398660
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 1. Why do so many global strategies faildespite companies powerful brands and other border-crossing advantages? Seduced by market size, the illusion of a borderless, flat world, and the allure of similarities, firms launch one-size-fits-all strategies.But cross-border differences are larger than we often assume, explains Pankaj Ghemawat in Redefining Global Strategy. Most economic activityincluding direct investment, tourism, and communicationhappens locally, not internationally.In this semiglobalized world, one-size-fits-all strategies dont stand a chance. Companies must instead reckon with cross-border differences. Ghemawat shows you howby providing tools for: Assessing the cultural, administrative, geographic, and economic differences between countries at the industry level and deciding which ones merit attention. Tracking the implications of particular border-crossing moves for your companys ability to create value. Creating superior performance with strategies optimized for adaptation (adjusting to differences), aggregation (overcoming differences), and arbitrage (exploiting differences), and for compound objectives.In-depth examples reveal how companies such as Cemex, Toyota, Procter & Gamble, Tata Consultancy Services, IBM, and GE Healthcare have adroitly managed cross-border differencesas well as how other well-known companies have failed at this challenge.Crucial for any business competing across borders, this book will transform the way you approach global strategy.
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Published by Brand: Harvard Business Review Press, 2007
ISBN 10: 1591398002ISBN 13: 9781591398004
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 1. Projects are the engines that drive innovation from idea to commercialization. In fact, the number of projects in most organizations today is expanding while operations is shrinking. Yet, since many companies still focus on operational excellence and efficiency, most projects faillargely because conventional project management concepts cannot adapt to a dynamic business environment. Moreover, top managers neglect their company's project activity, and line managers treat all their projects alikeas part of operations. Based on an unprecedented study of more than 600 projects in a variety of businesses and organizations around the globe, Reinventing Project Management provides a new and highly adaptive model for planning and managing projects to achieve superior business results.
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Published by Brand: Harvard Business Review Press, 2003
ISBN 10: 1591391113ISBN 13: 9781591391111
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: Good. Negotiation--whether brokering a deal, mediating a dispute, or writing up a contract--is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.
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Published by Brand: Harvard Business Review Press, 2012
ISBN 10: 142217333XISBN 13: 9781422173336
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 1. Conversation-powered leadershipHow can leaders make their big or growing companies feel small again? How can they recapture the magicthe tight strategic alignment, the high level of employee engagementthat drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this conundrum lies in the power of conversation.In Talk, Inc., Boris Groysberg and Michael Slind show how trusted and effective leaders are adapting the principles of face-to-face conversation in order to pursue a new form of organizational conversation. They explore the promise of conversation-powered leadershipfrom the time-tested practice of talking straight (and listening well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution.Drawing on the experience of leaders at diverse companies from around the world, Talk, Inc., offers provocative insights and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentionalin short, more conversational.
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Published by Brand: Harvard Business Review Press, 2010
ISBN 10: 1422147576ISBN 13: 9781422147573
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. Dithering. Decisions that turn out wrong. Decisions that people sabotage or don't know how to implement. If your company's experiencing these problems, it's not alone. Most organizations don't know how to make and execute good decisions. And they're paying a high priceas profitability and competitiveness erode.It doesn't have to be this way. In Decide and Deliver, the authors draw on Bain & Company's extensive research to present a five-step process for improving your firm's decision effectiveness:1. Assess your decision effectivenessand how your organization affects it.2. Identify your critical decisions.3. Set individual critical decisions up for success.4. Ensure that your company enables and reinforces great decision making and execution.5. Embed the changes in everyday practice.Master this process, and you see immediate results: people across your organization collaborate to make crucial decisions better and faster than your rivals. And they execute them flawlessly-fueling unprecedented financial performance.Filled with powerful hands-on tools and detailed examples from companies as varied as Ford Motor Company, British American Tobacco, Telstra, Lafarge, and ABB UK, Decide and Deliver helps you make decision management a potent competitive weapon in your company.
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Published by Brand: Harvard Business Review Press, 2003
ISBN 10: 1578512077ISBN 13: 9781578512072
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. Explores the importance of creativity for sparking radical innovation.
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Published by Brand: Harvard Business Review Press, 1992
ISBN 10: 0875843506ISBN 13: 9780875843506
Seller: Ergodebooks, Houston, TX, U.S.A.
Book First Edition
Hardcover. Condition: Good. First Edition. Both managers and academics have expressed dissatisfaction with performance measurement, evaluation, and incentive systems now in use. This colloquium volume contains ten papers that present the best of contemporary field research on these issues. It emphasizes middle management, unlike other studies to date which have focused exclusively on CEOs. A central revelation is the need for evaluation and incentive systems to be dynamic. The book also shows how firms are learning new systems from other firms across international borders.
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Published by Brand: Harvard Business Review Press, 2004
ISBN 10: 1591391342ISBN 13: 9781591391340
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 1. More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action.Now, using their ongoing research with hundreds of Balanced Scorecard adopters across the globe, the authors have created a powerful new tool--the "strategy map"--that enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible. Kaplan and Norton argue that the most critical aspect of strategy--implementing it in a way that ensures sustained value creation--depends on managing four key internal processes: operations, customer relationships, innovation, and regulatory and social processes. The authors show how companies can use strategy maps to link those processes to desired outcomes; evaluate, measure, and improve the processes most critical to success; and target investments in human, informational, and organizational capital. Providing a visual "aha!" for executives everywhere who can't figure out why their strategy isn't working, Strategy Maps is a blueprint any organization can follow to align processes, people, and information technology for superior performance.
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Published by Brand: Harvard Business Review Press, 2003
ISBN 10: 1591391822ISBN 13: 9781591391821
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: Good. Second. New managers must learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. It is a transition many fail to make. This book traces the experiences of nineteen new managers over the course of their first year in a managerial capacity. Reveals the complexity of the transition and analyzes the expectations of the managers, their subordinates, and their superiors. New managers describe how they reframed their understanding of their roles and responsibilities, how they learned to build effective work relationships, how and when they used individual and organizational resources, and how they learned to cope with the inevitable stresses of the transformation. They describe what it was like to take on a new identity. Two themes emerge: first the transition from individual contributor to manager is a profound psychological adjustment--a transformation; second, the process of becoming a manager is primarily one of learning from experience. Through trial and error, observation and interpretation, the new managers learned what it took to become effective business leaders.
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Published by Brand: Harvard Business Review Press, 2012
ISBN 10: 1422144178ISBN 13: 9781422144176
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. Later Printing. No More Headaches, Hypertension, or HeartburnIf your work involves projects, then this book is for you. It will show every company owner and project managerat businesses large and smallhow to run projects differently. Youll benefit if youve ever: been over budget on a project exceeded a timeline on a project worked on a project that completely stalled as you neared the finish line lost money on a sure-thing project and had no idea why noticed that scope and feature creep held you back watched a project take three times as long as planned felt too embarrassed to perform a review of your successes and failures wondered whether your project actually made any moneyBy the time you finish the book, youll be ready to implement Project Management for Profit in your own companyand be prepared to keep your projects on track and on budget.
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Published by Brand: Harvard Business Review Press, 2012
ISBN 10: 1422143562ISBN 13: 9781422143568
Seller: Ergodebooks, Houston, TX, U.S.A.
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Hardcover. Condition: Good. 1. Trying to get your message heard? Build an iconic brand?Welcome to the battlefield.The story wars are all around us. They are the struggle to be heard in a world of media noise and clamor. Today, most brand messages and mass appeals for causes are drowned out before they even reach us. But a few consistently break through the din, using the only tool that has ever moved minds and changed behaviorgreat stories.With insights from mythology, advertising history, evolutionary biology, and psychology, viral storyteller and advertising expert Jonah Sachs takes readers into a fascinating world of seemingly insurmountable challenges and enormous opportunity. Youll discover how: Social media tools are driving a return to the oral tradition, in which stories that matter rise above the fray Marketers have become todays mythmakers, providing society with explanation, meaning, and ritual Memorable stories based on timeless themes build legions of eager evangelists Marketers and audiences can work together to create deeper meaning and stronger partnerships in building a better world Brands like Old Spice, The Story of Stuff, Nike, the Tea Party, and Occupy Wall Street created and sustained massive viral buzzWinning the Story Wars is a call to arms for business communicators to cast aside broken traditions and join a revolution to build the iconic brands of the future. It puts marketers in the role of heroes with a chance to transform not just their craft but the enterprises they represent. After all, success in the story wars doesnt come just from telling great stories, but from learning to live them.
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Published by Brand: Harvard Business Review Press, 1991
ISBN 10: 0875842542ISBN 13: 9780875842547
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: Good. Traces the history of the role of management accounting in business and argues that present management accounting systems have become obsolescent.
Published by Brand: Harvard Business Review Press, 2004
ISBN 10: 1591391784ISBN 13: 9781591391784
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 1. Most events that catch us by surprise are both predictable and preventable, but we consistently miss (or ignore) the warning signsThis book shows why such predictable surprises put us all at risk, and shows how we can understand, anticipate, and prevent them before disaster strikes.There is a universal fear factor surrounding this subject: that society and the workplace are filled with disasters in the making that we could prevent if we only knew what to look for. This book plays on that fear and offers a positive, proactive resolution to it.
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Published by Brand: Harvard Business Review Press, 1993
ISBN 10: 0875844006ISBN 13: 9780875844008
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. When business, government, and other professions fail to meet their responsibilities, it is most often not from an inadequacy of tools, techniques, and theory but from an absence of vision and a failure of leadership that saps all sense of individual or organizational purpose and responsibility. To address this concern, management education must be more than the transfer of skills. It should be a moral endeavor, a passing-on from one generation to the next of a kind of wisdom about responsible moral commitment in complex contexts. Faculty at professional schools have an opportunity and a responsibility to help students connect their capacity for high achievement to a sense of purpose and a set of principles. This book is an explanation of how one business school is trying to place leadership, ethics, and corporate responsibility at the center of its mission. It is a call to rebalance the educational trilogy of values, knowledge, and skills.Can Ethics Be Taught? traces the evolution, strategy, and implementation of the pathbreaking Leadership, Ethics, and Corporate Responsibility program at the Harvard Business School. It describes in detail the origins of the initiative for this program, the sophisticated research that went into the approach, timing, and appropriate interventions for working with students and faculty, as well as the design of the program strategy itself. The accomplishments of this program have been substantial; and the lessons drawn from the experience of the Harvard Business School can prove instructive to other professional schools-in such fields as management, public administration, and law-and to corporate leaders as they design and implement their own programs on leadership, ethics, and responsibility.
Published by Brand: Harvard Business Review Press, 1998
ISBN 10: 0875848494ISBN 13: 9780875848495
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. Second Edition. Describes the characteristics of the new transnational organization and provides specific guidance on how companies can develop them.
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Published by Brand: Harvard Business Review Press, 2001
ISBN 10: 1578516366ISBN 13: 9781578516360
Seller: Ergodebooks, Houston, TX, U.S.A.
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Softcover. Condition: Good. 1. Features the latest theories on change management and real-world stories of successful turnaround efforts.
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Published by Brand: Harvard Business Review Press, 1998
ISBN 10: 0875848419ISBN 13: 9780875848419
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: used. Why is common sense so uncommon when it comes to managing people? How is it that so many seemingly intelligent organizations implement harmful management practices and ideas? In his provocative new book, The Human Equation, bestselling author Jeffrey Pfeffer examines why much of the current conventional wisdom is wrong and asks us to re-think the way managers link people with organizational performance. Pfeffer masterfully builds a powerful business case for managing people effectivelynot just because it makes for good corporate policy, but because it results in outstanding performance and profits. Challenging current thinking and practice, Pfeffer: reveals the costs of downsizing and provides alternatives; identifies troubling trends in compensation, and suggests better practices; explains why even the smartest managers sometimes manage people unwisely; demonstrates how market-based forces can fail to create good people management practices, creating a need for positive public policy; and provides practical guidelines for implementing high-performance management practices. Filled with information and ideas, The Human Equation provides much-needed guidance for managing people more wisely and more profitably.
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Published by Brand: Harvard Business Review Press, 1993
ISBN 10: 0875843336ISBN 13: 9780875843339
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 2nd Printing. Essays cover market orientation, order management, customer service, quality, service guarantees, customer complaints, zero defects, and performance measurement.
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Published by Brand: Harvard Business Review Press, 2008
ISBN 10: 1422101223ISBN 13: 9781422101223
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 1st US - 1st Printing. Venture capitalists are the handmaidens of innovation. Operating in the background, they provide the fuel needed to get fledgling companies off the ground--and the advice and guidance that helps growing companies survive their adolescence.In Creative Capital, Spencer Ante tells the compelling story of the enigmatic and quirky man--Georges Doriot--who created the venture capital industry. The author traces the pivotal events in Doriot's life, including his experience as a decorated brigadier general during World War II; as a maverick professor at Harvard Business School; and as the architect and founder of the first venture capital firm, American Research and Development. It artfully chronicles Doriot's business philosophy and his stewardship in startups, such as the important role he played in the formation of Digital Equipment Corporation and many other new companies that later grew to be influential and successful.An award-winning Business Week journalist, Ante gives us a rare look at a man who overturned conventional wisdom by proving that there is big money to be made by investing in small and risky businesses. This vivid portrait of Georges Doriot reveals the rewards that come from relentlessly pursuing what-if possibilities--and offers valuable lessons for business managers and investors alike.
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Published by Brand: Harvard Business Review Press, 2002
ISBN 10: 1578512441ISBN 13: 9781578512447
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Good. 0. Marketing as we know it is disappearing, declares industry legend Regis McKenna. As marketers focus on advertising and promotion, the chief information officer is automating their core functions. As they obsess over brand, the chief strategy officer is dispersing their responsibilities throughout the organization. And as they squabble over whether marketing is an art or a science, McKenna argues that they're completely overlooking what marketing has become: a technology.What does this displacement mean for the future of marketing and its role in today's increasingly networked organizations? Who will manage the all-important customer relationship-and how? In this bold new book, McKenna marshals over forty years of experience as a marketing innovator, investor, and industry visionary to explore an emerging-and essentially different-marketing paradigm.In this unconventional model, says McKenna, computers and the network do most of the work, from data gathering to customer care and response. The marketing function disappears into a network of relationships and responsibilities between man and machine throughout the value chain. Total consumer access to-and interaction with-the marketplace replaces the archaic broadcast model. For marketers, the end goal changes from creating brand awareness to satisfying customers. And brand itself becomes a "persistent presence" which sustains the customer dialogue however and whenever the customer chooses.McKenna argues that marketers must shed their marginal role as image creators and take on the brave new role of managing this new infrastructure. They must learn to operate with one foot in marketing and one foot in information systems-integrating the people and technological tools necessary to deliver value and novelty to every customer anytime, all the time. Competitive advantage will come from engaging the entire business in this total access network-making marketing a mission-critical, enterprise-wide responsibility.A rousing manifesto by a renowned pioneer of high-tech marketing, Total Access will remake marketing and redefine success in our networked world.AUTHORBIO: Regis McKenna is Chairman of The McKenna Group in Palo Alto, California. He has worked with more than 300 start-ups, including Apple and Intel, and is the bestselling author of Real TimeI> (HBS Press, 1997).
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